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Helpdesk Securities Clearing
Mon - Fri, 07:00 - 19:00 CET
T +49-69-2 11-1 19 40
F +49-69-2 11-1 43 34
Helpdesk Trading
24h during trading days, starting Monday 00:00 CET to Friday 22:30 CET
T +49-69-2 11-1 12 10
F +49-69-2 11-1 12 11
Customer Technical Support / Technical Helpdesk
From Mon 01:00 until Fri 22:00 CET (no service on Saturday and Sunday). Please contact your Technical Account Manager via Your personal VIP number.
Helpdesk Derivatives Clearing
00:00 CET to 22:30 CET during trading days
T +49-69-2 11-1 12 50
F +49-69-2 11-1 43 34
