Eurex Clearing Contacts

Hotlines

Looking for answers? All you have to do is ask. Eurex Clearing has dedicated specialists on hand to help with your specific issues.


Eurex Clearing AG
Helpdesk Derivatives Clearing

Service times from 01:00 – 22:30 CET
(no service on Saturday and Sunday)

T +49-69-211-1 12 50
F +49-69-211-1 43 34

clearing@eurex.com


Eurex Clearing AG | worldwide
Helpdesk Securities Clearing

Service times from 07:00 – 19:00 CET
(no service on Saturday and Sunday)

T +49-69-211-1 19 40
F +49-69-211-1 43 34

ccp@eurex.com


Eurex Clearing AG
Customer Technical Support / Technical Helpdesk

Service times from Monday 01:00 – Friday 22:00 CET
(no service on Saturday and Sunday)

Please contact your Technical Account Manager
via our personal VIP number.

T +49-69-211-1 08 88

cts@deutsche-boerse.com


Eurex Clearing AG | worldwide
Customer Functional Support

Service times from Monday 09:00 – Friday 18:00 CET

T +49-69-211-1 03 33

client.services@deutsche-boerse.com


Eurex Clearing AG
CCP Risk Management / Risk Exposure Management

Service times from 01:00 – 22:30 CET
(no service on Saturday and Sunday)

T +49-69-211-1 24 52
F +49-69-211-1 84 40

risk@eurex.com


Eurex Clearing AG
CCP Risk Management / OTC Clear Helpdesk

Service times from 08:00 – 22:00 CET
(no service on Saturday and Sunday)

T +49-69-211-1 28 28
F +49-69-211-1 84 40

otcclear@eurex.com


Eurex Clearing AG | worldwide
Helpdesk Clearing Data Control

Service times from 08:00 – 20:00 CET
(no service on Saturday and Sunday)

T +49-69-211-1 24 53

clearingdata@eurex.com


Eurex Clearing AG
Helpdesk Billing

Service times from 09:00 – 18:00 CET 
(no service on Saturday and Sunday)

T +49-69-211-1 33 88

support.billing@deutsche-boerse.com


Eurex Clearing AG
Clearing Business Relations

FixedIncome.Sales@eurex.com


Eurex Clearing AG
Regulatory Reporting

T +49-69-211-1 12 50

ECAGRegulatoryReporting@eurex.com