Eurex Clearing
Dear Client,
With this Newsflash, we would like to remind you about the go-live of the new Member Section two-factor authentication process. The new two-factor authentication process for login is mandatory for all Member Section users starting 17 April 2023.
We kindly ask participants to log in to the Member Section between 17 April and 28 April 2023. With a successful login, the new authentication method via e-mail and verification code is set up for you automatically. There is no further action required if you wish to continue using e-mail authentication only. The authentication via e-mail will be the default method for all users.
Please note: Users who have not logged in between 17 April 2023 and by the close of business on 28 April 2023 will receive an error message when trying to log in.
Those users will be required to firstly reset their password via “Forgot your password?” and set up the new two-factor authentication process. This is done by logging in using the verification code they will receive by e-mail. The password reset process is explained under: Member Section Support > FAQ > How can I reset my password?
Learn more about the two-factor authentication process on the dedicated Support page under the following link: Support > Initiatives & Releases > Member Section Releases > Release April 2023.
If you have questions or require further information, please contact your Key Account Manager or send an e-mail to: member.section@deutsche-boerse.com.
Kind regards,
Your Client Services Team
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Recipients: | All Clearing Members, ISA Direct Clearing Members, Disclosed Direct Clients of Eurex Clearing AG and vendors | |
Target groups: | All users of the Member Section | |
Related circular: | Eurex Clearing Circular 021/23 | |
Contact: | Your Key Account Manager or member.section@deutsche-boerse.com | |
Web: | Support > Initiatives & Releases > Member Section Releases > Release April 2023; Member Section homepage |
